CONTACT INFORMATION

Customer Support

For questions or requests regarding orders, returns, payments, deliveries, or other matters, customers may use the customer service channel available through the online store.

Information to Provide

To help us process your request efficiently, we recommend providing:

• Order number;
• Name used when placing the order;
• Reason for contacting customer service;
• Any other relevant information regarding the request.

Response Time

Requests will be reviewed and answered within a reasonable period, depending on the nature and complexity of the request and the volume of customer inquiries.